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Business Leadership and Management

Overview

This page provides information and data on the Business Leadership and Management sector, which is one component of the Business Services industry.

The Business Leadership and Management sector includes individuals employed in leadership and higher-level management roles across a diverse range of industries and businesses. Those in this sector set strategic directions, administer contracts and programs, supervise other employees and manage support services. Business Leadership and Management also involves conducting internal and external stakeholder engagement. Individuals in this sector might lead small-to-medium sized businesses or operate in upper-level management roles in medium-to-large organisations.

Nationally recognised training for Business Leadership and Management is delivered under the BSB – Business Services Training Package.

All data sources are available at the end of the page.

Employment trends

Employment snapshot

As individuals in the Business Leadership and Management sector are employed in a large range of industries, it is difficult to accurately measure the employment level in this sector. Key occupations in this sector have been used above to gain an understanding of employment trends.

Employment for key occupations in the Business Leadership and Management sector increased between 2001 and 2021, with General Managers more than doubling between 2020 and 2021 to reach a peak of 70,100. Employment levels are projected to decline for both General Managers and Contract, Program and Project Administrators, while Office Managers are projected to increase from 112,600 in 2021 to 180,200 by 2025.

Training trends

Training snapshot

Program enrolments in Business Leadership and Management-related qualifications decreased between 2016 and 2018 to around 100,960 but have increased slightly since then to approximately 119,790 in 2020. Program completions decreased between 2016 and 2017, but have increased to around 33,170 in 2020.

All enrolments in this sector in 2020 were at the certificate IV level or above, with the majority being at the diploma or higher level (around 94,970). In 2020, the majority of enrolments were in the area of leadership and management (83,920), with fewer enrolments in Human Resources Management or Project or Portfolio Management (around 35,870 combined). The main intended occupation was Corporate General Manager, followed by Program or Project Administrator and Office Manager.

In 2020, Business Leadership and Management-related qualifications were mainly delivered by private training providers (86%) and TAFE institutes (10%). There was a larger proportion of enrolments at TAFE institutes in qualifications in the field of Human Resources Management than other fields in the sector (20%). More than half of all training was funded by international fee for service (54%), followed by domestic fee for service (30%), though at TAFE institutes the proportion of Commonwealth and state funding was higher. The largest proportion of students in Business Leadership and Management-related qualifications were from overseas (55%), followed by New South Wales (17%) and Victoria (9%).

Apprentice and trainee commencements in this sector decreased overall between 2011 and 2020 after a peak in 2012. Commencements dropped by 77% between 2012 and 2013 but rose slightly in 2016 and again in 2019 and 2020 to reach 7,690. Completions in this sector declined sharply between 2013 and 2014, and though increasing slightly in 2018, has declined to 1,080 in 2020. In this sector, apprentices and trainees tend to have the intended occupation of Office Manager or Corporate General Manager. New South Wales reported the highest proportion of apprentices and trainees enrolled in Business Management-related qualifications in 2020 (31%), followed by Victoria (20%) and Tasmania (12%).

For more data specific to your occupation, industry group or training package, visit NCVER’s Data Builder.

For more data specific to your region visit NCVER’s Atlas of Total VET.  

If you are interested in extracting NCVER data to construct tables with data relevant to you, sign up for a VOCSTATS account.

Industry insights

Industry insights on skills needs

Job vacancy data indicates that the most in demand occupations for the Business Leadership and Management sector are Program or Project Administrator, Corporate General Manager, Contract Administrator, Office Manager and General Managers. The largest employers in this sector are predominantly governments, as well as the Commonwealth Bank of Australia. This data also show the key skills in demand from employers in the Business Leadership and Management sector are:

  • Communication skills
  • Planning
  • Building effective relationships
  • Research
  • Organisational skills.

Jobs Queensland’s report Future Work for Small Business: Skills, Capabilities and Potential finds research and stakeholder engagement consistently identifies business, leadership, management and digital skills and capabilities as critical to the creation, viability and growth of small businesses.

These leadership and management skills can be a key contributor to enabling businesses to improve their viability, resilience, sustainability and capacity for growth; and are particularly important in enabling small businesses to harness opportunities and adapt to changing markets.

The Business Services IRC’s 2019 Skills Forecast identifies interpersonal and emotional intelligence skills as particularly important for leaders and managers to work with the increasingly diverse values and expectations of their team members. Globalisation and virtual teaming mean that workers do not need to be in the same geographic location to collaborate, so leaders and managers will need to develop the skills to navigate this environment along with other workers.

The Business Services IRC’s 2018 Skills Forecast suggests that the ability to drive organisational change in response to factors such as demographic shift or automation is key for those in this sector. For those operating in leadership and management roles in small-to-medium businesses, skills in finance, governance, data-driven decision-making and the use of digital platforms are important. Some businesses also face complex regulatory and compliance environments, which those in management positions must be aware of.

The Business Services IRC’s 2017 Skills Forecast predicts a shift towards higher-skilled management roles as automation reduces the need for basic clerical and administrative staff. This suggests those entering the Business Services industry may be more likely to look to training in this sector to offer the best chance of success. Some companies may be looking to upskill existing workers out of lower-skills positions that can be automated and into management positions that require higher-level qualifications, with the VET sector having an important role in this process.

Links and resources

Below is a list of industry-relevant research, organisations and associations. Hyperlinks have been included where available.

 

IRC and skills forecasts

Business Services Industry Reference Committee

 

Relevant research

 

Benefits of Educational Attainment: Business Management Practice – Department of Education

Future Work for Small Business: Skills, Capabilities and Potential - Jobs Queensland

 

Industry associations and advisory bodies

Australian Institute of Company Directors

Australian Institute of Project Management

Governance Institute of Australia

Institute of Managers and Leaders

Data sources and notes

Department of Employment 2021, Employment Projections, available from the Labour Market Information Portal   

  • by ANZSCO, selected occupations, employment projections to May 2025
    • 5111 Contract, Program and Project Administrators
    • 1112 General Managers
    • 5121 Office Managers.

 

Australian Bureau of Statistics 2021, 6291.0.55.001 - EQ08 - Employed persons by Occupation unit group of main job (ANZSCO), Sex, State and Territory, August 1986 onwards, viewed 1 August 2021, https://www.abs.gov.au/statistics/labour/employment-and-unemployment/labour-force-australia-detailed/may-2021

  • Employed total by ANZSCO 4 digit selected occupations, 2001 to 2021, May Quarter
    • 5111 Contract, Program and Project Administrators
    • 5121 Office Managers
    • 1112 General Managers.

                                                                                                                                               

Training data has been extracted from the National VET Provider Collection, Total VET Students and Courses from the following training package or qualifications:

  • BSA Administration and BSB Business Services Training Packages
  • Human Resources Management
    • BSB50320 - Diploma of Human Resource Management
    • BSB50607 - Diploma of Human Resources Management
    • BSB50613 - Diploma of Human Resources Management
    • BSB50615 - Diploma of Human Resources Management
    • BSB50618 - Diploma of Human Resources Management
    • BSB60320 - Advanced Diploma of Human Resource Management
    • BSB60907 - Advanced Diploma of Management (Human Resources)
    • BSB60915 - Advanced Diploma of Management (Human Resources).
  • Leadership and Management
    • BSB31207 - Certificate III in Frontline Management
    • BSB40520 - Certificate IV in Leadership and Management
    • BSB40807 - Certificate IV in Frontline Management
    • BSB40812 - Certificate IV in Frontline Management
    • BSB41004 - Certificate IV in Business (Frontline Management)
    • BSB42015 - Certificate IV in Leadership and Management
    • BSB50401 - Diploma of Business Management
    • BSB50420 - Diploma of Leadership and Management
    • BSB51001 - Diploma of Business (Frontline Management)
    • BSB51004 - Diploma of Business (Frontline Management)
    • BSB51107 - Diploma of Management
    • BSB51915 - Diploma of Leadership and Management
    • BSB51918 - Diploma of Leadership and Management
    • BSB60407 - Advanced Diploma of Management
    • BSB60420 - Advanced Diploma of Leadership and Management
    • BSB61015 - Advanced Diploma of Leadership and Management
    • BSB80120 - Graduate Diploma of Management (Learning)
    • BSB80215 - Graduate Diploma of Strategic Leadership
    • BSB80315 - Graduate Certificate in Leadership Diversity
    • BSB80320 - Graduate Diploma of Strategic Leadership
    • BSB80515 - Graduate Certificate in Management (Learning)
    • BSB80615 - Graduate Diploma of Management (Learning).
  • Project or Portfolio Management
    • BSB40920 - Certificate IV in Project Management Practice
    • BSB41507 - Certificate IV in Project Management
    • BSB41513 - Certificate IV in Project Management Practice
    • BSB41515 - Certificate IV in Project Management Practice
    • BSB50820 - Diploma of Project Management
    • BSB51407 - Diploma of Project Management
    • BSB51413 - Diploma of Project Management
    • BSB51415 - Diploma of Project Management
    • BSB60707 - Advanced Diploma of Project Management
    • BSB60720 - Advanced Diploma of Program Management
    • BSB61215 - Advanced Diploma of Program Management
    • BSB61218 - Advanced Diploma of Program Management
    • BSB80220 - Graduate Diploma of Portfolio Management
    • BSB80415 - Graduate Diploma of Portfolio Management.

This includes superseded qualifications and training packages.

Data covers a range of selected student and training characteristics in the following categories and years:

  • 2016 to 2020 program enrolments
  • 2016 to 2020 program completions.

Total VET students and courses data is reported for the calendar year. Program enrolments are the qualifications, courses and skill-sets in which students are enrolled in a given period. For students enrolled in multiple programs, all programs are counted. Program completion indicates that a student has completed a structured and integrated program of education or training. Location data uses student residence. Subject enrolment is registration of a student at a training delivery location for the purpose of undertaking a module, unit of competency or subject. For more information on the terms and definitions, please refer to the Total VET students and courses: terms and definitions document.

 

Low counts (less than 5) are not reported to protect client confidentiality.

Percentages are rounded to one decimal place. This can lead to situations where the total sum of proportions in a chart may not add up to exactly 100%.

BSA Administration and BSB Business Services Training Packages apprentice and trainee data has been extracted from the National Apprentice and Trainee Collection, including:

  • 2011 to 2020 commencements
  • 2011 to 2020 completions 
  • apprentices and trainees in-training October to December 2020 collection, by qualification and state and territory of data submitter.

 

Job vacancy data have been extracted from Burning Glass Technologies 2021, Labour Insight Real-time Labour Market Information Tool, Burning Glass Technologies, Boston, viewed July 2021, https://www.burning-glass.com.

Data shown represent most requested generic skills, occupations and employers according to internet job postings in Australia between July 2018 and June 2021 filtered by ANZSIC and ANZSCO classification levels listed below. ANZSCO occupations have been used as industry filters because they provide more relevant job vacancy data for this sector.

  • Generic skills / Occupations
  • 5111 Contract, Program and Project Administrators
  • 1112 General Managers
  • 5121 Office Managers.
  • Employers
  • 511112 Program or Project Administrator
  • 111211 Corporate General Manager
  • 511111 Contract Administrator
  • 512111 Office Manager
  • 111200 General Managers nfd.
Updated: 26 Oct 2021
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