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Business Leadership and Management

Overview

This page provides information and data on the Business Leadership and Management sector, which is one component of the Business Services industry.

The Business Leadership and Management sector includes individuals employed in leadership and higher-level management roles across a diverse range of industries and businesses. Those in this sector set strategic directions, administer contracts and programs, supervise other employees and manage support services. Business Leadership and Management also involves conducting internal and external stakeholder engagement. Individuals in this sector might lead small-to-medium sized businesses or operate in upper-level management roles in medium-to-large organisations.

Nationally recognised training for Business Leadership and Management is delivered under the BSB – Business Services Training Package.

Information sourced from the Business Services IRC’s 2019 Skills Forecast.

All data sources are available at the end of the page.

IRC and Skills Forecasts

Employment trends

Employment snapshot

As individuals in the Business Leadership and Management sector are employed in a large range of industries, it is difficult to accurately measure the employment level in this sector. Key occupations in this sector have been used above to gain an understanding of employment trends.

Employment for key occupations in the Business Leadership and Management sector generally increased between 2000 and 2019, with General Managers reaching a peak in2012. Employment projections for key occupations in this industry all predict increases in employment, with the largest being that of Office Managers. Employment for this occupation is projected to increase from around 163,100 in 2019 to around 180,200 by 2024.

Training trends

Training snapshot

Program enrolments in Business Leadership and Management-related qualifications decreased between 2015 and 2017 to around 101,670 but remained fairly stable to 2018 at just over 100,950. Program completions decreased, from more than 35,100 in 2015 to around 30,450 in 2018. All enrolments in this sector in 2018 were at the certificate IV level or above, with the majority being at diploma level or higher (around 74,800). In 2018, the highest number of enrolments in this sector were in the area of leadership and management (around 73,310), with fewer enrolments in Human Resources Management or Project or Portfolio Management (under 27,740 combined). The intended occupation with the most program enrolments in this sector in 2018 was Corporate General Manager, with Program or Project Administrator and Office Manager also common intended occupations.

Most enrolments in Business Leadership and Management-related qualifications were in programs delivered by private training providers in 2018 (79%), with the largest proportion of the remainder at TAFE institutions (14%). There was a larger proportion of enrolments at TAFE institutions in qualifications in the field of Human Resources Management than other fields in the sector (37%). In 2018, the largest proportion of funding in this sector was through international fee for service arrangements (41%), closely followed by domestic fee for service arrangements (39%), though at community education providers and TAFE institutions the proportion of Commonwealth and state funded subjects were higher. The highest proportion of enrolments in this sector were from students residing overseas (44%) or from New South Wales (21%). New South Wales delivered the highest proportion of training (46%), followed by Victoria (23%) and Queensland (13%).

Apprentice and trainee commencements and completions in this sector decreased overall between 2012 and 2018 after a peak in 2012. The largest drop in commencements was between 2012 and 2013 (a fall of around 27,220), with a slight rise in commencements occurring in 2016 and around 2,390 commencements in 2018. Apprentices and trainees in this sector tend to have a projected occupation of Office Manager or Corporate General Manager. New South Wales reported the highest proportion of apprentices and trainees enrolled in Business Management-related qualifications in 2018 (24%), at followed closely by Western Australia (23%) and Victoria (19%).

For more data specific to your occupation, industry or training package, visit NCVER’s VET students by industry. If you are prompted to log in, select cancel and you will continue to be directed to the program.

For more data specific to your region visit NCVER’s Atlas of Total VET.  

If you are interested in extracting NCVER data to construct tables with data relevant to you, sign up for a VOCSTATS account.

Industry insights

Industry insights on skills needs

Job vacancy data indicates that the most in demand occupations for the Business Leadership and Management sector are Program or Project Administrator, Corporate General Manager, Contract Administrator, Office Manager or General Managers. The largest employers in this sector are predominantly governments, as well as the Commonwealth Bank of Australia. These data also show the key skills in demand from employers in the Business Leadership and Management sector are:

  • Communication skills
  • Planning
  • Building effective relationships
  • Detail oriented
  • Organisational skills.

The Business Services IRC’s 2019 Skills Forecast identifies interpersonal and emotional intelligence skills as particularly important for leaders and managers to work with the increasingly diverse values and expectations of their team members. Globalisation and virtual teaming mean that workers do not need to be in the same geographic location to collaborate, so leaders and managers will need to develop the skills to navigate this environment along with other workers.

The Business Services IRC’s 2018 Skills Forecast suggests that the ability to drive organisational change in response to factors such as demographic shift or automation is key for those in this sector. For those operating in leadership and management roles in small-to-medium businesses, skills in finance, governance, data-driven decision-making and the use of digital platforms are important. Some businesses also face complex regulatory and compliance environments, which those in management positions must be aware of.

The Business Services IRC’s 2017 Skills Forecast predicts a shift towards higher-skilled management roles as automation reduces the need for basic clerical and administrative staff. This suggests those entering the Business Services industry may be more likely to look to training in this sector to offer the best chance of success. Some companies may be looking to upskill existing workers out of lower-skills positions that can be automated and into management positions that require higher-level qualifications, with the VET sector having an important role in this process.

The TAFE Enterprise Skills and Australian Business Report 2018 from TAFE NSW identified, through a survey of Managers at over 400 Australian businesses, a strong interest in leadership and management training. Almost half (47%) of businesses identified management and leadership training as a top area of focus for training investments over the next 12 months. This indicated businesses are in the market for quality training in leadership and management.

Links and resources

Below is a list of industry-relevant organisations and associations. Hyperlinks have been included where available.

Industry associations and advisory bodies

Australian Institute of Company Directors

Australian Institute of Project Management

Governance Institute of Australia

Institute of Managers and Leaders

 

Relevant research

Business Services IRC’s 2017 Skills Forecast – PwC

Business Services IRC’s 2018 Skills Forecast – PwC

TAFE Enterprise Skills and Australian Business Report 2018 – TAFE NSW

Data sources and notes

Department of Employment 2018, Employment Projections, available from the Labour Market Information Portal

  • by ANZSCO, selected occupations, employment projections to May 2023
    • 5111 Contract, Program and Project Administrators
    • 1112 General Managers
    • 5121 Office Managers.

Australian Bureau of Statistics 2018, Employed persons by Occupation unit group of main job (ANZSCO), Sex, State and Territory, August 1986 onwards, 6291.0.55.003 - EQ08, viewed 1 November 2018 http://www.abs.gov.au/AUSSTATS/abs@.nsf/DetailsPage/6291.0.55.003May%202018?OpenDocument

  • Employed total by ANZSCO 4 digit selected occupations, 2000 to 2018, May Quarter
    • 5111 Contract, Program and Project Administrators
    • 5121 Office Managers
    • 1112 General Managers.                                                                       

Training data has been extracted from the National VET Provider Collection, Total VET Students and Courses from the following training package or qualifications:

  • BSA Administration and BSB Business Services Training Packages
    • Human Resources Management
    • BSB50607 - Diploma of Human Resources Management
    • BSB50613 - Diploma of Human Resources Management
    • BSB50615 - Diploma of Human Resources Management
    • BSB50618 - Diploma of Human Resources Management
    • BSB60907 - Advanced Diploma of Management (Human Resources)
    • BSB60915 - Advanced Diploma of Management (Human Resources)
  • Leadership and Management
    • BSB31207 - Certificate III in Frontline Management
    • BSB40807 - Certificate IV in Frontline Management
    • BSB40812 - Certificate IV in Frontline Management
    • BSB42015 - Certificate IV in Leadership and Management
    • BSB50401 - Diploma of Business Management
    • BSB51107 - Diploma of Management
    • BSB51915 - Diploma of Leadership and Management
    • BSB51918 - Diploma of Leadership and Management
    • BSB60407 - Advanced Diploma of Management
    • BSB61015 - Advanced Diploma of Leadership and Management
    • BSB80215 - Graduate Diploma of Strategic Leadership
    • BSB80315 - Graduate Certificate in Leadership Diversity
    • BSB80515 - Graduate Certificate in Management (Learning)
    • BSB80615 - Graduate Diploma of Management (Learning)
  • Project or Portfolio Management
    • BSB41507 - Certificate IV in Project Management
    • BSB41513 - Certificate IV in Project Management Practice
    • BSB41515 - Certificate IV in Project Management Practice
    • BSB51407 - Diploma of Project Management
    • BSB51413 - Diploma of Project Management
    • BSB51415 - Diploma of Project Management
    • BSB60707 - Advanced Diploma of Project Management
    • BSB61215 - Advanced Diploma of Program Management
    • BSB61218 - Advanced Diploma of Program Management
    • BSB80415 - Graduate Diploma of Portfolio Management.

This includes superseded qualifications and training packages.

Data covers a range of selected student and training characteristics in the following categories and years:

  • 2015, 2016, 2017, 2018 program enrolments
  • 2015, 2016, 2017, 2018 program completions.

Total VET students and courses data is reported for the calendar year. Program enrolments are the qualifications, courses and skill-sets in which students are enrolled in a given period. For students enrolled in multiple programs, all programs are counted. Program completion indicates that a student has completed a structured and integrated program of education or training. Location data uses student residence. Subject enrolment is registration of a student at a training delivery location for the purpose of undertaking a module, unit of competency or subject. For more information on the terms and definitions, please refer to the Total VET students and courses: terms and definitions document. 

Low counts (less than 5) are not reported to protect client confidentiality.

Percentages are rounded to one decimal place. This can lead to situations where the total sum of proportions in a chart may not add up to exactly 100%.

BSA Administration and BSB Business Services Training Packages apprentice and trainee data has been extracted from the National Apprentice and Trainee Collection, including:

  • 2010 to 2018 commencements
  • 2010 to 2018 completions 
  • 2018 apprentices and trainees in-training October to December 2018 collection, by qualification and state and territory of data submitter.

Priority skills data have been extracted from the Business Services IRC’s 2019 Skills Forecast.

Job vacancy data have been extracted from Burning Glass Technologies 2019, Labour Insight Real-time Labour Market Information Tool, Burning Glass Technologies, Boston, viewed July 2019, https://www.burning-glass.com.

Data shown represent most requested generic skills, occupations and employers according to internet job postings in Australia between July 2016 and June 2019 filtered by ANZSIC and ANZSCO classification levels listed below. ANZSCO occupations have been used as industry filters because they provide more relevant job vacancy data for this sector.

  • Generic skills / Occupations
    • 5111 Contract, Program and Project Administrators
    • 1112 General Managers
    • 5121 Office Managers
  • Employers
    • 511112 Program or Project Administrators
    • 111211 Corporate General Manager
    • 511111 Contract Administrator
    • 512111 Office Manager
    • 111200 General Managers nfd.
Updated: 31 Mar 2020
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